Privacy policy

bertigraf.pl — Data protection is a question of trust, and the trust of users is very important to us.

At bertigraf.pl, we provide adequate level of security and lawful processing of all data – also personal. The following data protection statement informs about which data of the Users are collected on our websites and which of these data is processed and who should be addressed in related matters.

If you need more information, please contact us by email: laminatstore@panele.info

§1

1. Privacy policy defines the rules on the processing and protection of personal data of Users and Buyers (including potential Buyers) using the online store available at: bertigraf.pl, hereinafter referred to as the Shop. The document also defines the rules on the use of cookies.
2. The Privacy Policy of the Store is informative.
3. The controller of the Store Users’ personal data, within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) of 27 April 2016 (Official Journal of the EU, L No. 119, p. 1), hereinafter referred to as the GDPR, and the Polish Act of 10 May 2018 on personal data protection (Dz.U.2018.1000), is YGSGROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with its registered office at Sękocin Nowy, ul. Jodłowa 1, 05-090 Raszyn, entered in the Register of Entrepreneurs of the National Court Register under number 0000631367, REGON: 526660344, NIP: 5342670060, hereinafter referred to as the Controller, which is also the Online Store’s service provider and the Seller.
4. Your personal data is processed in accordance with the provisions on the protection of personal data and the Act of 18 July 2002 on the provision of services by electronic means.
5. The Administrator shall make every effort to protect the interests of persons whose data is collected, and in particular ensure that these data are processed in accordance with the law. Personal data are collected by the Administrator for defined, legitimate purposes and not subject to further processing incompatible with these purposes. The Administrator declares that the data collected by him is stored in a form that enables the identification of the persons concerned, no longer than is necessary to achieve the purpose of processing.
6. The purpose of the Privacy Policy is to determine the activities undertaken by the Administrator in the field of personal data collected through the Online Store and related online services and tools used by Buyers to perform activities such as establishing an Account, submitting an Order and performing other activities within the Online Store.
7. The purchasers who use the services and tools provided by the Online Store confirm that they are familiar with the provisions of the Privacy Policy and the Rules of the Online Store, and agree, if necessary, to use their personal data in accordance with the Terms and Conditions of the Online Store and the Privacy Policy (to this end, they indicate the appropriate checkboxes, following the messages appearing on the Online Store website).
8. All data collected by the Administrator are protected by reasonable technical and organisational means and security procedures, in order to protect them from unauthorised access or unauthorised use.

9. The Administrator of the Online Store may also be entrusted with access to personal data of other entities, e.g. through the use of which the Buyer makes payments, which entities collect, process and store personal data in accordance with their privacy policies and regulations. Access to personal data of the Buyer is granted to the entities in question to the extent necessary and only to ensure the proper execution of services.
10. All words and expressions appearing in the Privacy Policy starting with a capital letter (e.g. Seller, Online Store, Buyers, Orders) should be understood in accordance with the definitions in the Online Store Regulations available on the Online Store website.

§2

Collection, acquisition, scope and purpose of collecting personal data
1. The administrator obtains information about Users, among others, by collecting server logs through the hosting operator.
2. Data stored in server logs are not associated with specific users of the Store website and are not used to identify users of the Store.
3. The server logs are only ancillary material for administering the Service, and their content is not disclosed to anyone except those authorized to administer the server.
4. The administrator informs that in connection with the possibility of registration in the Online Store and the establishment of the Account, Clients who establish the Account in the Online Store may be required to provide certain data, such as e-mail address and password.
5. The Administrator within the Online Store may collect personal data of the Buyers and potential Buyers contacting the Administrator in the framework of the Service of the Buyer, and which are necessary for the implementation of a given request and contacting him in order to provide an answer. The basis for the processing of data is Art. 6(1)(b) GDPR – taking action at the request of the data subject. The legal basis for the processing after the contact is concluded will be justified by the purpose of archiving correspondence for the purpose of demonstrating its future performance (as applicable to Art. 6(1)(f) GDPR). If the contact occurs, the data will be processed on the basis of Art. 6(1)(b) GDPR.
6. The Administrator also processes the personal data of the Buyers for the purpose of sending commercial information and marketing materials by e-mail or by telephone (if the Buyer agrees to send them via e-mail or SMS messages and telephone calls), pursuant to Art. 6 par. 1 lit. f GDPR – where marketing of own products and services will be an important interest of the Administrator.
7. Customer personal data for marketing purposes can also be processed automatically to adapt the content of marketing messages (advertisement) to the Customer’s preferences (in a simplified way we analyse customer activity, so we can better adapt to certain general groups of our Clients, but we do not restrict access to offers to different groups of our Clients and do not significantly affect customer decisions.
8. The Administrator processes the personal data of the Buyer necessary for the proper execution of the services available in the Online Store and is entitled to use the collected and stored data stored within the Online Store for the following purposes:
a. placing an order in the Online Store,
b. the conclusion and implementation of the Sales Agreement or the Electronic Service Agreement,
c. direct marketing of own products or services,
d. ensuring full service of the User, including the establishment and management of your account/accounts, the resolution of technical problems and the provision of appropriate functions,
e. customizing the offer and experience of the User, including advertisements, in the properties of the Store,
f. contact with Users, in particular for the purposes of providing services, user service, marketing and advertising activities permitted,
g. conducting research and analysis to improve the operation of available services,
h. enforcement of the Rules of the Online Shop,
i. making an assessment of certain personal factors of the Buyers in a mass manner.

9. The Administrator is authorized to store collected and tracked in the Online Store data only in the scope of the above-mentioned purposes.
10. The Administrator is entitled to automatically collect and record data transmitted to the server by web browsers or Buyers’ devices, e.g. IP address, software and hardware parameters, web pages, mobile device identification number and other data concerning devices and use of systems. The collection of the above information will take place in case of use of the Online Store.
11. The Administrator collects, processes and stores the following data of the Buyer:
a. e-mail address (e-mail address),
b. name,
c. company name and NIP number (for non-consumer purchasers),
d. delivery address of Goods (street, house number, premises number, postal code, locality, country),
e. residence/business address (if different from the delivery address),
f. telephone number.

12. The Seller declares that it is voluntary for the Buyer to provide the data to the extent indicated above. However, their submission may be necessary for the conclusion and implementation of the Sales Agreement or the Agreement for the provision of electronic services in the Online Store. The scope required for the conclusion of the data agreement is indicated previously on the Website and in the Online Store Regulations.
13. Examples of recipients of the Buyer’s personal data:
a. Where the Buyer chooses courier delivery, the Controller entrusts the Buyer’s personal data to the selected carrier or an intermediary handling shipments on the Controller’s behalf, including manufacturers of the Goods;
b. Carriers, freight forwarders and courier companies: where the Buyer chooses postal or courier delivery, the Controller shares the Buyer’s personal data with the selected carrier, forwarder or shipping intermediary acting on the Controller’s behalf, to the extent needed to deliver the Product to the Buyer;
c. Product suppliers: the Controller shares the Buyer’s personal data with a selected supplier delivering directly from its own warehouse on the Controller’s behalf, to the extent needed to deliver the Product to the Buyer;
d. Review survey providers: if the Buyer agrees to review a Sales Agreement, the Controller shares the Buyer’s personal data with the selected provider operating the Store’s review survey system on the Controller’s behalf, to the extent needed for the Buyer to submit the review;
e. Providers of technical, IT and organisational services that enable the Controller to operate its business, Online Store and Electronic Services, including store software, email, hosting, business-management software and technical support. The Controller shares the Buyer’s personal data with a selected provider acting on its behalf only where and to the extent necessary for the relevant processing purpose under this privacy policy.
f. marketing agencies and other entities supporting the Administrator in marketing activities;
g. Accounting, legal and advisory service providers supporting the Controller, including accountancy firms, law firms and debt collection companies. The Controller shares Buyers’ personal data with a selected provider acting on its behalf only where and to the extent necessary for the relevant processing purpose under this privacy policy.
14. The Administrator may provide data anonymously to other entities, including the Online Store partners, in order to recognise the attractiveness of advertisements and services to the Buyers, improve the quality and efficiency of the services provided by the Online Store or listed entities or participate in scientific research
15. The Administrator informs that he uses the following technologies to follow the actions of the user/buyer as part of the Shop website:
a. Google Analytics tracking code – to analyze the statistics of the Store website; if you do not want us to register your traffic and behaviour on our website, please click on this link and follow the instructions: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=en
b. Pixel Meta – to optimize marketing campaigns on Facebook and instagram

§3

Cookies policy and operational data
1. The Administrator collects automatically the information contained in the cookies to collect the data related to the use of the Online Store by the Buyer. Cookies are a small piece of text which the website sends to the User’s browser and which the browser sends back at the next entrances to the website. They are used mainly to maintain the session, e.g. by generating and returning a temporary identifier after logging in.
2. The Administrator uses “session cookies” stored on the Buyer’s final device until it is logged out, disabled or disabled by the Website browser and “permanent” cookies stored on the Buyer’s final device for a time specified in the parameters of cookies or until they are removed by the Buyer.
3. The Administrator uses the following types of cookies as part of the Online Store:
a. ‘necessary’ cookies, allowing the use of services available within the Online Store,
b. cookies for security purposes,
c. “performance” cookies used to obtain information about the use of the website of the Shop by Users,
d. “Advertising” cookies, enabling the provision of advertising content to users more adapted to their interests,
e. “functional” cookies, enabling the user to “remember” the settings chosen by the User and adapt the Online Store to the User.
4. The service administrator uses external cookies for the following purposes:
a. collecting general and anonymous statistical data through analytical tools: Google Analytics (the controller of cookies is Google Inc based in the United States).
5. Google LLC is an entity from a third country – the United States and has joined Privacy Shield to ensure an adequate level of protection of personal data required by GDPR. The European Commission has confirmed an adequate level of data protection for companies that have joined Privacy Shield.
6. Cookies adapt and optimize the Online Store and its offer to the Buyers through activities such as creating online shop display statistics and ensuring the safety of its users.
7. Cookies are also necessary to maintain the Buyer’s session after leaving the Online Store.
8. Buyers at any time with their web browser may change the settings for cookies, including may block the possibility of collecting cookies.
9. Blocking the possibility of collecting cookies or making other changes to the settings concerning cookies on the Buyer device may make it difficult or impossible to use the services and tools of the Online Store, including the possibility to place an Order.
10. Buyers who do not want to use cookies for the purposes described above can delete them manually at any time. For a detailed guide to the procedure, please visit the website of the manufacturer of the web browser currently using the Buyer. More information about cookies is available in the help menu of each web browser. Examples of web browsers that support these cookies are Internet Explorer, Mozilla Firefox, Google Chrome, Opera.
11. The administrator may allow external entities, for example:
a. advertisers or providers of analytical solutions, collect information using the above technologies directly on the website of the Online Store. The data collected in this way are subject to privacy policy provisions developed by these entities;
12. Some external entities operating within the Online Store allow users to withdraw their consent to collect and use data for advertising based on Buyers’ activities. For more information and the possibility of making a choice, please visit: www.youronlinechoices.com.
13. The Administrator may use online profiling for direct marketing purposes, but decisions made on the basis of such profiling by the Administrator do not concern the conclusion or refusal of the Sales Agreement or the possibility to use electronic Services. The effect of using profiling can be, for example, granting a person a discount, sending a discount code to the person concerned. Ultimately, it is the person concerned who decides whether he or she wants to use, for example, the discount received and to purchase in the Online Store. The profiling in the Store consists in the automatic analysis or forecasting of the behaviour of the person concerned on the Store website, e.g. by viewing a particular Goods in the Store. The condition of such profiling is that the Administrator has the personal data of such a person so as to be able to send a discount code, e.g. the person concerned has the right to not be subject to a decision which is based solely on automated processing, including profiling, and has legal effects or similar effects on it (right of opposition).

§4

Rights and obligations of Administrators and Users
1. The Administrator has the right, as well as the statutory obligation, to provide selected or all information concerning the Users of the Online Store to public authorities or third parties who submit such a request for information on the basis of applicable provisions of Polish law.
2. The Controller does not entrust processing or disclose Users’ personal data to unrelated entities without the data subjects’ consent, except in the following circumstances:
a. The Administrator may use the support of external entities in order to provide the services provided by them, but these entities are not authorised to use personal data processed independently on behalf of the Online Store, and all their activities are subject to the Privacy Policy of the Online Store,
b. The Administrator retains the right to make data available to public authorities in conducting proceedings for possible infringements of the law or in combating possible violations of the Online Shop Regulations.
3. The Buyer/User has at any time the right to access his personal data and collected by the Administrator. This right includes the possibility of verifying, modifying, supplementing, deleting, limiting the processing of data, objecting to processing, transferring data, stopping the processing of personal data of the User, and the right to revoke the consent to the processing of data for a specific purpose, if the Buyer has previously expressed such consent and the right to lodge a complaint with the supervisory authority. These rights are granted without giving a reason.
4. The purchaser/user, by accepting the optional statements proposed in the forms, may agree to additional purposes of processing his personal data.
5. Customers who have registered in the Online Store have the right to view, edit and delete the data they provide. The purchaser ensures that the data provided or published by him in the Online Store is correct.
6. Voluntary consents to receive commercial information may be revoked at any time at the request of the User by e-mail. Within 48 hours of receiving a statement of withdrawal of consent, the Administrator removes the User’s data from the contact database for the transmission of commercial information by electronic means.
7. In order to exercise its rights, the Buyer may at any time send an appropriate declaration of will to the address of the Administrator’s office or via e-mail.
8. Removal of personal data or cessation of processing by the Administrator may result in the inability to provide services provided through the Online Store or the limitation of the possibility of using the functionality of the Online Store.
9. Personal data collected under the purposes set out in the Privacy Policy will be stored for the duration of services (including electronic services and shipments of Goods) provided by the Administrator and for the period resulting from limitation periods of claims, consumer rights, tax laws or other rights in this respect.

§5

1. The Administrator reserves the right to change the Privacy Policy. New versions of the Privacy Policy will appear on the website of the Online Store along with the relevant message.
2. Any change to the Privacy Policy will apply from the date of notification of its amendment by placing it on the website of the Online Store. Any changes will be appropriately distinguished for a period of one month from the date of the changes to the Privacy Policy.